Privacy Policy

Effective date: 18/03/2026

App name: Oakwood Furniture

Company/Owner: Lalzedinga Hmangchin

Contact email: oakwoodsofa@gmail.com

Business address: Mizoram, Aizawl, Hunthar veng

eXfirm built the Oakwood Quality Concern app as a commercial application. This Privacy Policy explains how we collect, use, store, and protect information when you use our app.

1. Information We Collect

• Customer information such as name, mobile number, and address
• Order information such as order ID, product name, quantity, payment type, advance payment, EMI/payment history, and receipt details
• Product-related images uploaded by admins
• Business management data such as banners, categories, products, stock, sales, expenses, attendance, and debts
• Device permissions data such as camera or gallery access (only when used)
• Basic technical data such as app usage, crash info, and device/browser data

2. How We Use Information

• Create and manage customer orders
• Generate and share receipts
• Send order details via WhatsApp when initiated
• Manage inventory, sales, attendance, and records
• Improve functionality and user experience
• Maintain security and prevent misuse

3. Data Storage and Processing

Your data may be stored using third-party services such as Supabase or similar cloud providers for authentication, database, and storage.

4. Permissions

• Camera – to capture images
• Photos/Media/Files – to upload images
• Internet – to sync data
• External apps (e.g., WhatsApp) – to share receipts

5. Sharing of Information

We do not sell personal data. We may share data only with service providers, when users initiate sharing (e.g., WhatsApp), or if required by law.

6. Data Retention

Data is retained as long as necessary for operations, legal compliance, and support.

7. Data Security

We implement reasonable security measures, but no system is 100% secure.

8. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect their data.

9. Your Rights

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent

To request, contact: oakwoodsofa@gmail.com

10. Third-Party Services

• Supabase
• WhatsApp
• Google Play Services
• Cloud providers

11. Changes to This Privacy Policy

We may update this policy. Changes will be posted in the app or on this page.

12. Contact Us

eXfirm
Durtlang, Leitan
Email: exfirmtechnologyofficial@gmail.com